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Terms and Conditions


How Many Diners:

Our minimum booking is for 4 people.

Children:

Unfortunately we are not able to provide separate menus for children. However, our portions are generous and children aged 8 and under can share the adult portions free of charge. For children aged 9 to 13, we will provide half portions at half price. Aged 14 and above, it’s full portions at full price

What’s Included:

Prices include food, staff, cooking, clearing and washing up but do not include wine or other drinks. We’re happy to bring these too if requested and will charge cost price + 15%.
Menu Prices are not negotiable.

How to Pay:

We require a 50% deposit on receipt of invoice, and the final 50% on the day. Deposits can be made by Paypal, bank transfer, to either our British bank account or our Italian bank account. Full details will be on the invoice.

Cancellations:

Sometimes unforeseen things crop up out of the blue and meals will have to be cancelled. We understand that. Our cancellation policy is based on the costs we incur in advance (such as shopping for ingredients and admin times).


So, if you need to cancel:

  • 4 or more days in advance : your deposit will be refunded in full.

  • 2-3 days in advance: we retain your deposit, but there is no further charge.

  • Less than 36 hours in advance: full payment is required.

How Far Will We Travel:

Our journey to you begins in Ceglie Messapica.
For venues within 15 kms there is no travel charge.
For venues 15-30 kms away, we charge kilometerage of €0.50 per kilometer, measured from Ceglie Messapica.
For venues further than 30 kms away, we charge kilometrage of €0.50 per kilometre measured from Ceglie Messapica + travel time, to be agreed in advance.

Allergies and Dietary Requirements:

Please let us know well in advance if you have any serious allergies, or other dietary requirements. Wherever possible we will advise on menu choices that will work for you, or adapt menus if we can.


Please note that we work in regular domestic kitchens. We will make every reasonable effort but cannot guarantee food free from traces of any allergens.